GLOW BY ALLISON POLICIES

By booking an appointment with Glow by Allison, you acknowledge and agree to the following policies. These policies are in place to protect appointment availability, maintain a professional environment, and allow me to provide each client with the time and attention their service deserves.

CANCELLATIONS + RESCHEDULING

I understand that life happens and plans can change. If you need to cancel or reschedule your appointment, please provide at least 24 hours' notice.

Appointments canceled or rescheduled within 24 hours of the scheduled appointment time will be charged 50% of the scheduled service total.

The cancellation fee must be paid before another appointment can be booked.

Repeated last-minute cancellations or rescheduling may result in the inability to book future appointments.

NO-SHOWS

Clients who do not arrive for their scheduled appointment and do not provide notice will be considered a no-show.

No-shows will be charged 100% of the scheduled service total.

Any outstanding balance must be paid before another appointment can be booked. Repeated no-shows may result in future booking privileges being discontinued.

LATE ARRIVALS

Please arrive on time for your appointment so you can receive your full scheduled service.

If you arrive late, your appointment may need to be shortened to avoid affecting the clients scheduled after you. The original service price will still apply.

Clients arriving more than 15 minutes late may need to reschedule and will be considered a late cancellation/no-show depending on the circumstances.

CARD ON FILE

A valid card is required to reserve an appointment.

Your card is not charged simply for booking and will only be charged according to the cancellation, no-show, or other applicable booking policies outlined here.

By booking your appointment, you authorize Glow by Allison to charge the card on file for applicable cancellation or no-show fees.

REFUNDS + SERVICE ADJUSTMENTS

Due to the nature of skincare and beauty services, all services are non-refundable.

Each appointment requires reserved time, professional products, supplies, education, experience, and specialized skills. For these reasons, refunds will not be issued once a service has been performed.

If you have a concern regarding your service, please contact me within 24 hours of your appointment. I want you to feel comfortable reaching out, and when appropriate, we can discuss the concern and arrange a time to evaluate or correct the issue.

Service adjustments are handled on a case-by-case basis and must relate directly to the original service performed.

PRODUCT SALES

Due to sanitation and product integrity, opened or used skincare products are non-refundable.

If you experience an unexpected reaction or believe a product is not appropriate for your skin, please contact me so we can discuss the best next steps for your routine.

FORMS + HEALTH INFORMATION

All required consent forms and intake forms must be completed accurately before your service.

Please disclose medications, allergies, pregnancy, recent procedures, prescription skincare, medical conditions, skin changes, or anything else that may affect your treatment.

Certain conditions, medications, procedures, or skin reactions may require your service to be modified, postponed, or declined for your safety.

RESULTS + AFTERCARE

Skincare is highly individual, and results may vary based on skin condition, lifestyle, homecare, consistency, medications, hormones, and other factors.

Specific results cannot be guaranteed.

Clients are responsible for following all provided pre-care and aftercare instructions. Glow by Allison is not responsible for complications resulting from failure to follow aftercare recommendations or from information that was not disclosed before treatment.

GUESTS + CHILDREN

To maintain a quiet, relaxing environment and allow me to focus completely on your service, please arrive to your appointment without additional guests or children unless previously approved.

Minors receiving services must meet any applicable consent and guardian requirements.

CLIENT CONDUCT

Glow by Allison is committed to providing a comfortable and respectful environment for every client.

Disrespectful, threatening, inappropriate, discriminatory, or abusive behavior toward myself, other clients, neighboring businesses, or studio staff will not be tolerated.

I reserve the right to stop or refuse a service and discontinue future booking privileges when necessary to protect a safe and professional environment.

RIGHT TO REFUSE OR MODIFY SERVICE

For client safety and professional integrity, Glow by Allison reserves the right to refuse, discontinue, postpone, or modify any treatment when a service is contraindicated, unsafe, outside my scope of practice, or otherwise not in the client's best interest.

BOOKING AGREEMENT

By scheduling an appointment with Glow by Allison, you acknowledge that you have reviewed and agree to these policies, including applicable cancellation and no-show charges.